Reference

How 4dtotosweep Handles Your Personal Data

This Privacy Policy sets out exactly what information we collect when you use 4dtotosweep, how we store it, and what choices you have over it. We keep it plain — no legalese, just a clear account of your data and ours.

No third-party data sellingAccount data stays encryptedYou can request deletionContact us any timeAvailable where local law permits
4dtotosweep How 4dtotosweep Handles Your Personal Data
DATA HANDLING PRACTICES

How We Keep Your Account Data Secure

Security is not a marketing claim here — it is the operational baseline. We apply SSL encryption to all data in transit, including wallet transactions processed through Touch 'n Go eWallet, Boost, and GrabPay. Access logs are reviewed regularly and account sessions time out after a period of inactivity to reduce the risk of unauthorised use on shared devices.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear cookies from your browser at any time without losing your account data.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required for dispute and audit purposes. Records beyond that window are deleted.

Account Security Steps

Each login triggers an OTP to your registered mobile number. If you do not recognise a login attempt, lock your account immediately from the Security tab and contact live chat.

Your Rights Over Your Data

You can request a copy of the data we hold on your account, ask us to correct inaccuracies, or ask for deletion. We process these requests through live chat or email as described in the contact section above.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you have a question about your personal data, want to correct something on your account, or need to submit a deletion request, our support team handles these directly. You do not need to fill in a separate form — any of the channels below will reach the right person.

Live Chat Start a live chat session from the account dashboard. Our team can verify your identity and pull up your data record during the same session.
Email Support Send your data request by email with your registered account name and we will acknowledge it within one business day and respond with the outcome.
Account Help Centre The Help Centre under your account settings includes a Privacy section where you can submit access or amendment requests directly, without leaving the platform.

Common Questions About Your Data on 4dtotosweep

These are the questions we get asked most often about data and privacy. If yours is not here, live chat or email will get you a direct answer tied to your actual account.

We collect your name, email address, mobile number and the payment details you use — for example, the account linked to your Touch 'n Go eWallet or Boost wallet. Nothing beyond what is needed to run your account.

We share data only with payment processors like GrabPay, Boost and Touch 'n Go eWallet — and only the data they need to complete your transaction. We do not sell your data to advertisers or unrelated third parties.

Submit your request via live chat or email with your registered account name. We will verify your identity and send you a summary of the data we hold within a reasonable timeframe.

Yes. Contact us through live chat or email to request deletion. We will process it once we have confirmed your identity. Some records may be retained briefly for audit or dispute resolution before permanent removal.

We use cookies to maintain your login session and remember account preferences. You can clear or block cookies from your device browser settings. Clearing session cookies will log you out but will not affect your stored account data.

We retain transaction and identity records for a defined period after account closure, as required for dispute handling and compliance. After that period, records are deleted from our systems in line with this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.